COIFFURE Doggie Day Spa
  • home
    • our difference
    • policies
    • cut length guide
    • Update Credit Card Info
  • services
  • about us

Customer Service

5/23/2013

0 Comments

 
Picture
I was reading some less than favorable reviews of some of our local groomers and was surprised at how easily solvable and preventable some of the problems were. 

Coming from a Marketing & Sales background and having consulted on it, I know how important Customer Service is. I also know how difficult it can be to offer it if it is not part of a business culture.

My theory on customer service is that it has to come from within and it has to naturally be a part of a person/business. The ability to provide excellent customer service is an innate characteristic of a person  to want to please and help others. It is this, coupled with the ability to empathize that puts the word "excellent" before the words "customer service." In a business, this characteristic must come from the owner or leader. 

I pride myself in being able to offer excellent customer service and I hope that it's palpable to my current and future customers.  

0 Comments



Leave a Reply.

    Author

    Myra & Sophie dog

    Archives

    July 2017
    March 2014
    August 2013
    July 2013
    June 2013
    May 2013

    Categories

    All
    Bichon
    Cage Free
    Cavalier King Charles
    Clipper Rash
    Customer Service
    Double Coat
    Elderly Dogs
    Equipment
    Ewe Gross !
    Game Changer
    Maltese
    Mats & Tangles
    Min-Pin
    Muttville
    Scooting
    Teeth
    Terrier
    The Groom
    Yorkies

    RSS Feed