Poor thing had a hard time moving that toe. I HAD a hard time trying to figure out how I was going to release that toe.
I spoke with the mom later that day. I told her that I was not doing my job to support her in keeping up with her dog's grooming. I said that I understood that she had a two year old and a busy schedule, so I offered to book an appointment 6 weeks out and also send her a text reminder the day before. She agreed that being on a regular grooming schedule would benefit her pup.
SIX WEEKS LATER: The mom failed to come in with her dog. I am saddened for the dog.